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FREQUENTLY ASKED QUESTIONS

 

What is the current coverage area?

The North Texas area is currently covered by our network.

 

Do my employees have to "switch towers" as they travel?

It depends on your model of radios. The IDAS MultiTrunk network automatically registers your radio to the closest site. The radio will continuously monitor signal characteristics to determine when it needs to look for another site. This is all done without any user interaction. IDAS Single-site models are capable of operation on up to 8 different towers, and site selection is not automatic.

 

Will my existing equipment work on the IDAS MultiTrunk network?

Chances are probably not. The IDAS equipment is very new technology. Your current analog LTR radios are not capable of working on the MultTrunk network. Some of our dealers do offer trade-up programs to help you recover some of your investment from your old equipment.

 

I've been told by another dealer that I have to buy new "narrowband" radios. Are these capable?

As of January 1, 2013, all radio equipment in the VHF and UHF spectrum is required to operate in as 12.5 kHz bandwidth. Older analog radios are only capable of wideband operation, while newer radios are capable of wideband and narrowband operation. IDAS MultiTrunk goes a step further and utilizes very-narrowband technology. This means that radios you buy today will work past the 2013 deadline, and past the next deadline that hasn't been set yet. (The FCC previously set a 2018 deadline for 6.25 kHz operation but removed it from current rules)

 

My business currently uses LTR radios on Dallas or Cedar Hill. How is IDAS MultiTrunk different?

The MultiTrunk radios are capable of the basic operation you have come to expect from analog LTR radios, and much more. In addition, your radios are not tied to one tower at a time. The network controller will keep track off each individual radio as it moves around. Radios will de-register from weak sites and register on strong sites. The network controller will automatically route calls to all sites that have your radios registered on them.

 

Can I use the radios to track my company vehicles?

An external GPS module plugs in to the back of the radio. This can be used to track the current location of your company vehicles at regular intervals, every time the radio is keyed up, or at the request of your dispatcher.